FREQUENTLY ASKED QUESTIONS

Any Questions?

What Types of Tea Do You Offer?

From Trending Herbal Green tea to homely and trusted Black tea, flavored tea to Darjeeling tea; we have crafted several tea blends of different price ranges to suit yours and your target customer's demands.

What Is Your Sourcing Process?

As a member of the Tea Board of India, we have access to 800+ gardens all over India and we also have our personal ties in the Tea Gardens of Nepal. We carefully sort tea gardens by tasting thousands of tea samples and picking the right tea for our tea blends.

What Are Your Minimum Order Quantities (MOQs)?

Our Minimum Order Quantity varies depending on the type of tea you have requested. We can also come to a mutually beneficial arrangement over call or in-person. Ideally, It would range between 200-500 kg per order or in contractual batches.

What Are Your Pricing Structures?

We are happy to share all the pricing structures and payment terms over a phone call. We ensure effortless transactions and also provide credit facilities to our trusted Partners. You can access the prices of tea blends from our website.

Do You Offer Private Labeling or Custom Blends?

Isaan Tea offers our carefully crafted in-house tea blends with standardized quality and prices catering to different segments of the market. We can also provide custom-made tea blends that suit your specific requirements.

Can You Provide Tea Samples?

Of course! You may request tea samples from the website to evaluate the quality, flavor, and aroma of the teas we offer. We are proud of our tea blends and would really appreciate you showing interest in them.

What Is Your Lead Time for Delivery?

We provide a seamless inbound logistics facility from our warehouses to your location in less than a week all over India despite the order size and transit distance

Can You Provide Regulatory and Compliance Information?

Of course, As a B2B platform, we ensure all regulatory and compliance information is communicated with our Partners before any transaction is executed. We make sure all legal compliances are followed religiously and there is no room for trouble.

What Are Your Warehousing and Inventory Management Options?

We offer seamless Inbound Logistics and Warehousing support to all our Partners.

Can You Accommodate Custom Orders or Special Requests?

Yes, you can contact our support team in case you have any special requirements and we’ll try our best to figure it out for you.

What Support and Expertise Do You Offer for New Brands?

Isaan Tea provides major support to new and upcoming Tea Brands by not only facilitating their supply chain requirements but also guiding them in their marketing efforts. We give them the valuable insights we have gathered from our 40+ years of experience in the Tea Industry. We benefit from your growth and would do anything it takes to help you navigate through your entrepreneurial journey.

What Is Your Return Policy in case of mishaps?

We follow strict quality control measures so that our Partners are satisfied with our services. In case of a mishap from our team, we will take full responsibility to correct our mistake so you don’t suffer any consequences because of us. We believe in building long-term relationships and would not do anything that sabotages our core beliefs.

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